Terms and Conditions
Last Updated: 2026
Welcome to indirafoods.in ("Website"), owned and operated by Indira Foods Pvt Ltd ("Company," "we," "us," or "our"), a company incorporated under the laws of India, having its registered/corporate office at [4th Floor, Skyline Vista, 787, 15th Cross, 100 Feet Ring Rd, 1st Phase, J P Nagar, Bangalore, Bangalore South, Karnataka, India, 560078 — please confirm this is your current registered address].
This Website provides information about Indira Foods and our brands — Indira's, Splitz, and Pingani — including our products, story, exports, and how to reach us. It does not process orders or payments directly; products are available for purchase through the third-party retailers and marketplaces listed on the Website.
By accessing or using this Website, you agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy. If you do not agree, please discontinue use of the Website.
1. Use of the Website
- You may browse and use this Website for lawful, personal, non-commercial purposes only.
- You agree not to misuse the Website, including by attempting unauthorised access, introducing viruses or malicious code, scraping content through automated means, or interfering with its normal operation.
- We reserve the right to restrict or block access to any user who violates these Terms.
2. Where to Buy Our Products
This Website does not offer direct purchase or checkout. Our Products are available through third-party platforms such as Amazon, Flipkart, BigBasket, Swiggy Instamart, Blinkit, Zepto, DMart, and select retail/institutional partners. Any purchase you make on such platforms is governed entirely by that platform's own terms of service, pricing, shipping, and return/refund policies — not by these Terms. We are not responsible for the terms, service levels, or conduct of third-party sellers or platforms.
3. Accuracy of Information
- We make reasonable efforts to keep information on this Website — including product descriptions, images, company details, and export information — accurate and up to date.
- However, packaging, ingredients, pricing, and availability may change over time and can differ from what is shown here. Images are for illustrative purposes; please always refer to the product label/packaging for the most current ingredient, allergen, and nutritional information before consumption.
- Information on the Website is provided for general informational purposes only and does not constitute medical, nutritional, or professional advice. Please consult a qualified professional for any health-related questions, especially for infants, pregnant/nursing women, or individuals with medical conditions or allergies.
4. Intellectual Property
All content on this Website — including the Indira Foods, Indira's, Splitz, and Pingani names, logos, trademarks, product designs, packaging artwork, photographs, videos, and written content — is owned by Indira Foods Pvt Ltd or its licensors and is protected under applicable Indian intellectual property laws. You may not copy, reproduce, modify, distribute, republish, or otherwise use any content from this Website for commercial purposes without our prior written consent.
5. Third-Party Links
This Website may contain links to third-party websites, marketplaces, or social media pages for your convenience (for example, retailer pages or social platforms). We do not control and are not responsible for the content, accuracy, or practices of any third-party site. Accessing linked sites is at your own risk and subject to that site's own terms and privacy policy.
6. Contact Forms, Newsletter & User Submissions
- If you submit information through our contact form, newsletter sign-up, or similar features, you confirm that the information provided is accurate and that you consent to us using it to respond to your query or send you updates, in line with our Privacy Policy.
- Please do not submit any content that is unlawful, defamatory, obscene, or infringes the rights of any third party. We reserve the right to disregard or remove any such submissions.
7. Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information in accordance with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023.
8. Disclaimer of Warranties
This Website and its content are provided on an "as is" and "as available" basis. While we strive for accuracy and reliability, we do not warrant that the Website will be uninterrupted, error-free, or completely secure, or that all information is complete or current at all times. To the maximum extent permitted by law, we disclaim all warranties, express or implied, other than those that cannot be excluded under applicable Indian law.
9. Limitation of Liability
To the extent permitted by applicable law, Indira Foods Pvt Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising out of your access to or use of (or inability to use) this Website, or reliance on any information presented on it. This does not affect any statutory rights you may have as a consumer in respect of Products purchased through authorised retailers or marketplaces.
10. Indemnification
You agree to indemnify and hold harmless Indira Foods Pvt Ltd, its officers, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your misuse of the Website or violation of these Terms.
11. Changes to These Terms
We may update or revise these Terms from time to time to reflect changes in our practices, the Website, or applicable law. The updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms.
12. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Bengaluru, Karnataka, India.